|
Clearsurfusa
offers several types of support for it's most valuable resource.
The resource is you, we want your needs to be taken care of in a timely
fashion.
Some people like to "do it yourself," for those we offer an
excellent online area of >screenshots
and settings< information to look up and install in the computer. Click
the words "screenshots and settings" to get there now.
Others are of the
send me a detailed email and I'll figure it out with that. So we offer 24
hour >Email help<, just click
the words "Email help" and send us a note with your questions
regarding your online service or billing.
IF you use AOL's Instant Messenger you can
"IM" us too, our daytime Screen Name is: clearsurfusahelp
Others need the
TLC of our call center.
The number is: 1-866-684-5802
At the call center they can
answer questions about email, modems, and just about anything online all the
way up to and including reinstalling your modem drivers. Please, please, be
at your PC with it turned on when you call them. Also be prepared to wait a
few minutes at peak times or you may be required to leave a message. Please
try to be available at the time of the requested call-back. Clearsurfusa customer hold times are always less than 4 minutes. If, for any
reason you wish to mention praise or complaint regarding the tech support
team please visit our >feedback page< and fire off a letter or call the home
office in Tampa at: (813) 930-0504 the management team would like to hear
from you.
Our support area is still under construction so if you see something you
would like to have added please let us know you can help us by clicking the
Green Email help link above.
General feedback can be sent through this page. >FEEDBACK
<
Thanks for your
patronage.
For awesome 'net surfing ... Clearly Different ... ClearSurfUSA.
|