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Canceling
your Current ISP Tips and Guidelines
Make sure that you have set
up your ClearsurfUsa.com account before canceling your old service, and that
you notify your friends and family of your new Clearsurfusa.com email
address.
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Cancel
your current Internet service.
Need to cancel your current Internet Service Provider agreement?
Here's a list of the major Internet Service Providers, along with the
phone numbers and the other information you need to cancel your account.
When you contact your old provider, be sure to have the following
information available:
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Username (email address and/or screen name) |
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Password |
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Mailing address and/or phone number |
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Number of the credit card that you charged the service to
(sometimes the last four digits are used for verification purposes) |
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Ask that confirmation of your cancellation be faxed or
mailed to your home address. |
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America Online (AOL)
Members can cancel over the phone, online, by fax , or by mail.
Phone: 1-888-265-8008
Online at Keyword: Cancel
FAX: 1-801-622-7969
Address: P.O Box 1600, Ogden UT 84402-9926 |
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Microsoft Network (MSN)
MSN Members can cancel their subscriptions only by contacting
MSN Customer Support by phone, 24 hours a day, 7 days a week.
Phone: 1-800-386-5550
1. Call the number and follow the instructions to cancel your
membership.
2. Ask for a ticket number for your cancellation. |
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Netscape Internet Service
Members must cancel over the phone.
Phone: 1-866-541-8233 |
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NetZero
Members must cancel over the phone.
Phone: 1-866-841-1442 |
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Juno
Members must cancel over the phone.
Phone: 1-888-839-JUNO (1-888-839-5866) |
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SBC Yahoo
Members must cancel over the phone.
Phone: 1-866-SBC-DIAL (1-866-722-3425) |
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Worldnet (AT&T)
Members can cancel over the phone, or by fax, mail or email
Phone: 1-800-400-1447
Fax: 1-800-310-8129
Address: AT&T Worldnet Services, P.O. Box 1923, Morristown, NJ,
07962
Email: Go to
https://mailus.help.att.net/BridgePage, and follow the
instructions. |
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Prodigy
Members can cancel over the phone or by mail.
Phone: 1-800-213-0992
Address: Prodigy Communication, P.O. Box 203370, Austin, TX,
78720-3370 |
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PeoplePC
Members must cancel over the phone.
Phone: 1-800-PEOPLEPC (1-800-736-7553) |
CompuServe
Members can cancel over the phone, by fax, or by mail.
Phone: 1-800-848-8990
Fax: 1-904-357-7198
Address: CompuServe, P.O. Box 28650, Jacksonville, FL 28650-8650
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If your provider is not listed
here, please contact its customer service department for help with canceling
your account.
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